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Feature & Spesification..
ONE STEP AHEAD
TO PROVIDE EXCELLENT SERVICE FOR YOUR CUSTOMER
1. RESERVATION
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Directly
integrated to Sales and Marketing, Guest History, Travel Agent
Contract including pre-defined package plans, allotment and
Reception
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Individual
or Complex Group Reservations (Tour Convention)
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Automatic
High and Low Season or Weekend-Weekday Rates
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Default
fields based on Sales and Marketing, Guest History and Travel
Agent, therefore eliminates the need to the re-key data
- Complete
audit trail of new reservations, cancellation and alterations
to individual and Group Reservation
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Real-Time
availability verification
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Unlimited
number of room and type and automatically produce the contract
rates based on the occupancy requested
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Ability
to cancel and reinstate in one function with real-time
availability verification
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Multiple
arrival / departure reports
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Ability
to repeat reservation information or copy from an existing
reservation
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Automatic
facsimile confirmation transmission
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On
screen group information, guest request and follow up date
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Ability
to print Group Labels
2. RECEPTION
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Graphical
Express Check-In
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Flexible
and user friendly Room Management
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Move
a guest
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Add
/ Split Joiners or Sharers
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Add
/ Delete on extra room
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Early
and extended departure
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Dummy
folio creation
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Real
time hotel status in graphical forms
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Unlimited
guest folio additions / creation
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Complete
audit trail of all guest folio charges / movement
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Room
layout and room mapping capability
3. FRONT OFFICE
CASHIER
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One
point service fro Foreign Exchange
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Billing
direction for folio charging or blocking
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Easy
process for splitting bills, either individually by certain
criteria, such as departments, dates or the combined
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Efficient
group check-out facility
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Cashier
Attention Display
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Fast
posting facility filtered to ease and quicken posting process
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Complete
audit trail of all guest folio charges / movements
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Sophisticated
Deposit management handling
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Credit
Card verification
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Cash drawer interface
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Unlimited folio creation
4. HOUSEKEEPING
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Quick Process of Room status update (express
function)
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Out of Order and Out Of Service facility
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Integrated with P.A.B.X. for room status change
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Discrepancy
Report
5.
NIGHT AUDIT
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No Down Time Night Audit (a real On Line 24 hour
operation)
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Easy and fast process
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Automatic
production of Three Ledger Balances, Preliminary Revenue and
Other Statistical reports
6. YIELD
MANAGEMENT ANALYSIS
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Occupancy and Average Rate Forecast by room, group
and revenue
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Market Segment reporting for past, present and
future
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Sales Production Reporting
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Budget VS. Actual comparison
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Package Plant limitation controls
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Group Amendment and cancellation tracking
- Company,
Travel Agent and individual Activity Reports including Top
“N” Companies / Agents ranking
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Individual Guest History report
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Reservation Waiting List
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V.I.P. Reservations
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Group allotment analysis and forecasts
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No-Show / Walk-In / Cancellation Analysis
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Average length of stay
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Group Profiles total revenue value
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Booking space by Market Segment
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Reporting and denied / cancellation reservations
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Tracking of Booked-Out (relocated) Guest
7. GUEST HISTORY / SERVICES
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Directly Integrated to Reservations
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Automatic creation of Guest History records
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Merging facility for duplicate records
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Ability to purge by any criteria
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Guest History Arrival / Departure Report
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Guest History Reporting by any criteria
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Guest Service / Request Retention
8. FOLIO HISTORY
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All
guest folio are maintained such as name, address, rate,
package, room type,
special request, guest service, billing request, etc
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The folio detail history file retains all guests accounting
details (i.e. charges and payments). Similar to Guest History,
when a guest’s folio is Checked-Out, the folio passes the
Folio History selection criteria, the header and the detail
will be automatically placed into the Folio History files
during the Night Audit process
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An
unlimited amount of records can reside in these history files
(depending on disk space)
9. SALES AND
CONTRACT RATE MANAGEMENT SYSTEM
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Directly
Integrated to Reservation module
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Detailed
Booking Reports
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Detailed Sales Analysis
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Materialization
/ Productivity reports and graphical analysis by :
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Market
Segment
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Source of Business
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Geographical Origin
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Travel agent / Company or Individual
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All
reports are user definable and can be sorted based on name or
rank
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Competitor
comparison
9.1
PACKAGE PLANS
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Very flexible package plans, including seasonal
patterns (high and low, peak, shoulder, weekend, weekdays,
etc.)
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Unlimited number of package creations
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Ability to define Package posting method and
frequency
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Ability to display Package posting details in
reservation screen
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Ability to display Package posting history details
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Automatic posting of all Package charges at the
Night Audit
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Automatic creation of Package Breakdown Folios
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Automatic Point Of Sales Package Posting Display
9.2.
GROUP ALLOTMENTS
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Ability to create room allocations or allotments
(by room type or run of the house) without affecting hotel
room inventory
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Rooms are automatically drawn from allotment
depending on Rate Agreement selected
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Availability reports / displays detail allotment in
comparison to real availability
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Automatic Night Audit release of allotment
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Allotment pick-up and utilization reports
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